Question 1

What areas do you cover in the North East?

Accepted Answer

We provide comprehensive heating and plumbing services throughout the North East region. Whether you're in Newcastle upon Tyne or the surrounding areas, we're here to help with all your plumbing and heating needs. Give us a call on 07908777927 to discuss your requirements.

Question 2

Do you install and service heat pumps?

Accepted Answer

Yes, we do. Heat pumps are becoming increasingly popular as an energy-efficient heating solution, and we have extensive experience in their installation, servicing, and repair. We can advise you on whether a heat pump is the right choice for your property.

Question 3

Can you help with bathroom and kitchen plumbing?

Accepted Answer

We certainly can. From fitting new bathrooms and kitchens to upgrading existing pipework, we handle all aspects of plumbing work. Whether it's installing a new sink, replacing taps, or complete bathroom refits, we've got you covered.

Question 4

Are you a Baxi approved installer?

Accepted Answer

Yes, we're Baxi approved installers, which means we meet their strict standards for quality workmanship. This gives you added assurance when we install or service your Baxi boiler, and you'll benefit from enhanced warranties on new installations.

Question 5

Are you Gas Safe registered?

Accepted Answer

Absolutely. We're fully Gas Safe registered for both commercial and domestic work, so you can have complete peace of mind that all our work meets the highest safety standards. We also carry out Gas Safety Certificates to keep your property compliant.

Question 6

What's involved in an unvented cylinder installation?

Accepted Answer

Unvented hot water cylinders are a brilliant way to improve water pressure throughout your home. We specialise in the installation, servicing, and repair of unvented systems. These heat water directly from the mains, giving you powerful showers and consistent hot water flow.

Question 7

Do you offer same-day emergency repairs?

Accepted Answer

We understand that boiler breakdowns and plumbing emergencies don't wait for convenient times. We offer prompt emergency repair services for boiler breakdowns and urgent plumbing issues. Contact us on 07908777927 and we'll do our best to get to you quickly.

Question 8

Do you sell plumbing parts and supplies?

Accepted Answer

We do indeed! We run a DIY and hardware shop at 341 Elswick Road, Newcastle upon Tyne, NE4 8DY, where you can purchase plumbing parts, second-hand boilers, and various other supplies. We also offer key cutting services. It's perfect if you're a keen DIYer or need parts in a hurry - pop in and see what we have in stock.

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